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Ticketing system no longer automated

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Ticketing system no longer automated
Eos
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#162
2012-09-03, 10:09 PM
Fumni Wrote:I don't know if it's been pointed out, but Nexon outsourced their customer service to Virginia based Parature. The wiki link, in case their main website is tl;dr

maplefreak26 Wrote:No they haven't. That's a service that Nexon has been using for a few years ever since they replaced/upgraded their support system. The people answering tickets are the same people working in NxA.

Maplefreak is correct, they just replaced their SalesForce.com craptasm of a ticket system with the Parature moderately-less-craptastic ticket system.
It's not having what you want - It's wanting what you've got.
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Messages In This Thread
Ticketing system no longer automated - by Nion - 2012-06-14, 03:57 PM
Ticketing system no longer automated - by Justin - 2012-06-14, 03:58 PM
Ticketing system no longer automated - by MrFry - 2012-06-14, 04:01 PM
Ticketing system no longer automated - by MrFry - 2012-06-14, 04:05 PM
Ticketing system no longer automated - by MrFry - 2012-06-14, 04:10 PM
Ticketing system no longer automated - by Bomber - 2012-06-14, 05:01 PM
Ticketing system no longer automated - by Bomber - 2012-06-14, 05:28 PM
Ticketing system no longer automated - by ¬Rob - 2012-06-14, 05:33 PM
Ticketing system no longer automated - by Eos - 2012-06-14, 10:18 PM
Ticketing system no longer automated - by Eos - 2012-06-15, 01:20 AM
Ticketing system no longer automated - by Locked - 2012-06-15, 01:22 AM
Ticketing system no longer automated - by Eos - 2012-06-15, 01:29 AM
Ticketing system no longer automated - by Eos - 2012-06-15, 07:03 AM
Ticketing system no longer automated - by Eos - 2012-06-15, 08:21 AM
Ticketing system no longer automated - by Abbeh - 2012-06-15, 01:17 PM
Ticketing system no longer automated - by Spiral - 2012-06-17, 01:52 AM
Ticketing system no longer automated - by Abbeh - 2012-06-17, 01:57 AM
Ticketing system no longer automated - by Spiral - 2012-06-17, 02:06 AM
Ticketing system no longer automated - by Justin - 2012-06-17, 02:10 AM
Ticketing system no longer automated - by Spiral - 2012-06-17, 02:12 AM
Ticketing system no longer automated - by Justin - 2012-06-17, 02:13 AM
Ticketing system no longer automated - by Spiral - 2012-06-17, 02:18 AM
Ticketing system no longer automated - by Justin - 2012-06-17, 02:20 AM
Ticketing system no longer automated - by Spiral - 2012-06-17, 02:30 AM
Ticketing system no longer automated - by Spiral - 2012-06-17, 04:11 PM
Ticketing system no longer automated - by Sephie - 2012-06-17, 04:56 PM
Ticketing system no longer automated - by Spiral - 2012-06-17, 06:08 PM
Ticketing system no longer automated - by Eos - 2012-06-17, 06:43 PM
Ticketing system no longer automated - by Eos - 2012-06-20, 03:54 PM
Ticketing system no longer automated - by Eos - 2012-06-22, 08:54 PM
Ticketing system no longer automated - by Sephie - 2012-06-22, 08:58 PM
Ticketing system no longer automated - by Eos - 2012-06-23, 01:48 AM
Ticketing system no longer automated - by Sarah - 2012-07-04, 09:41 AM
Ticketing system no longer automated - by Pixie - 2012-07-04, 10:55 AM
Ticketing system no longer automated - by Eos - 2012-07-04, 10:56 AM
Ticketing system no longer automated - by Raph589 - 2012-07-04, 11:07 AM
Ticketing system no longer automated - by Justin - 2012-07-04, 05:03 PM
Ticketing system no longer automated - by MrFry - 2012-07-04, 09:24 PM
Ticketing system no longer automated - by Raph589 - 2012-07-05, 08:44 PM
Ticketing system no longer automated - by MrFry - 2012-07-05, 09:10 PM
Ticketing system no longer automated - by Leaves - 2012-07-05, 09:13 PM
Ticketing system no longer automated - by Rinax - 2012-07-06, 02:12 AM
Ticketing system no longer automated - by ¬Rob - 2012-07-06, 02:34 AM
Ticketing system no longer automated - by Sarah - 2012-07-06, 03:01 AM
Ticketing system no longer automated - by ¬Rob - 2012-07-07, 05:11 AM
Ticketing system no longer automated - by ¬Rob - 2012-07-08, 06:26 PM
Ticketing system no longer automated - by Locked - 2012-07-08, 08:05 PM
Ticketing system no longer automated - by mtam017 - 2012-07-19, 06:20 PM
Ticketing system no longer automated - by Justin - 2012-07-19, 10:38 PM
Ticketing system no longer automated - by mtam017 - 2012-07-19, 10:54 PM
Ticketing system no longer automated - by Index - 2012-07-20, 12:20 AM
Ticketing system no longer automated - by mtam017 - 2012-07-20, 04:17 AM
Ticketing system no longer automated - by Eos - 2012-07-20, 07:29 AM
Ticketing system no longer automated - by mtam017 - 2012-07-20, 08:06 AM
Ticketing system no longer automated - by Rick - 2012-07-20, 08:38 AM
Ticketing system no longer automated - by mtam017 - 2012-07-20, 08:46 AM
Ticketing system no longer automated - by Rick - 2012-07-20, 09:21 AM
Ticketing system no longer automated - by mtam017 - 2012-07-20, 09:32 AM
Ticketing system no longer automated - by Rick - 2012-07-20, 10:13 AM
Ticketing system no longer automated - by Eos - 2012-07-20, 10:25 AM
Ticketing system no longer automated - by mtam017 - 2012-07-20, 10:47 AM
Ticketing system no longer automated - by mtam017 - 2012-07-27, 12:27 AM
Ticketing system no longer automated - by Leaves - 2012-07-27, 09:01 PM
Ticketing system no longer automated - by Rawbii - 2012-08-03, 04:56 PM
Ticketing system no longer automated - by MrFry - 2012-08-27, 03:02 PM
Ticketing system no longer automated - by Death - 2012-08-30, 02:49 PM
Ticketing system no longer automated - by Strive - 2012-08-30, 03:02 PM
Ticketing system no longer automated - by Death - 2012-08-30, 03:46 PM
Ticketing system no longer automated - by Death - 2012-09-01, 08:26 PM
Ticketing system no longer automated - by Death - 2012-09-02, 02:23 PM
Ticketing system no longer automated - by Jon - 2012-09-02, 04:33 PM
Ticketing system no longer automated - by Daakun - 2012-09-03, 08:45 AM
Ticketing system no longer automated - by Fumni - 2012-09-03, 06:40 PM
Ticketing system no longer automated - by Eos - 2012-09-03, 10:09 PM
Ticketing system no longer automated - by Mazz - 2012-09-16, 08:48 AM
Ticketing system no longer automated - by Eos - 2012-09-16, 09:35 AM

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