2012-03-28, 01:33 AM
y0y0y0y0shi0 Wrote:Although I do empathize, and I can understand how a werecat is at fault, I don't think the manner in which the OP carried about their complaint was...appropriate. The general incomprehensibility of the post as well as the semi-butthurt nature was a bit childish.
Here's what I have to say about your comment....(and arguably be a Devil's Advocate to your argument)
When Riot employees play with other players, they're representing Riot in its entirety and they are expected to uphold the values that Riot cherishes dearly. Rioters intentionally hurting other players' experiences is something that is not taken VERY lightly. Its traumatizing. It reflects onto the affected player(s) that Rioters don't care other players and be dicks towards the community itself. The negative behavior that Rioters exhibit - as seen in this case - will affect Riot's overall reputation. And if that problem isn't taken care of in a reasonable manner, that translates to a massive PR disaster and will no undoubtedly affect LoL in many ways.
While going through the support channels might have been the civil way to do it (as you argued), if you were dramatically affected by a Rioter completely trashing you to the extreme AND ban you for no utter reason other than retaliating against you, how would you feel? Would you want to quit the game, never play again, and think that LoL doesn't give a **** about its players??
Instead, would you want to let everyone else in the community get a heads up about a certain Rioter's horrific behavior so they are aware of this, and also get Riot's attention to take care of this issue ASAP and if needed, terminate the employees involved who represent the company in a bad light? And Riot shows that they do care about the quality of game experience their players enjoy and will not tolerate any of their employees pulling this **** on their players?
I would.
tl;dr - its all about preserving Riot's overall reputation