Nexon: Can and Can't.

if you want to make a difference - why not apply for a job?

Lulz. Really?
Why did it ever become habitual to suggest that customers fix a company's problems?
"I DON'T SEE YOU TRYING TO RUN A (INSERT ENDEAVOR HERE) LIKE (INSERT COMPANY HERE). YOU THINK YOU CAN DO BETTER?"
Um, no, you don't see me trying, but, if you're going to do it, you better not suck at it.

Your post is just being apologetic for Nexon.
Their theoretic inability to alter the code in a serious way does not excuse them.
Fact is, they should be able to make such changes.
If they're publishing the game, they should have some means of upkeep since MMOs, and especially ones that involve investment of real-life money, simply shouldn't be published with an "as-is" policy.

You also dismiss the fact that GMS has made many, many posts that insinuate or out-rightly said that their team consists of developers.
If they're telling the truth, they should be able to make changes.
If they're lying, then people who take their words at face-value aren't crazy for assuming that they can make alterations.

A corporation has a responsibility to support its products and the consumers of those products.
If there is any lacking in that ability, it's the company's job to fill those holes, not a customer's job to just shut up and take it.

Oh, and this:

I would definitely love to but regardless it doesn't excuse the issues that we have so if I sticky this post it will seem that way.

You're being more apologetic for the company than one of it's own employees (and Hime has consequently gotten some respect points from me for saying that nothing you've said excuses them).