2011-11-04, 05:22 PM
I posted this at the official forums as well but it stands the same here.
Before ranting, allow me to be wrong if I do.
Current situation
First I'd like to address the current situation. There's nothing Nexon themselves can do at this point depending on how massive the network outage is. If it's local, they can hire in technicians to solve it (obviously to a certain point!).
But, if it's not connected to their servers but rather the connection between them and their ISP they're sitting ducks. A solid example would be if some underground-worker manages to cut their network line. Alas, they'll have to wait for the appropriate company to handle it (Most likely the ISP, internet server provider).
Hacking situation
Keep in mind that, even though Nexon Co. Ltd. is a video game developer - it resides in South Korea. The NA version is most likely handled by Nexon as a publisher, not developer. So there's some things they can do, and some things they can't. And this is the part that's most important - they cannot alter game code. They're stuck with what they have.
What they can do,
* Alter information (monsters, quests, items). Most likely was the Halloween event going on right now created at Nexon America.
* Alter data (userdata, access levels (banned, GMs and so fourth)).
Which brings me to the item duping. They can most likely search for items using their IDs and see what everyone has. But depending on the database they're using they might not be able to add specific conditions to search, such as, item stats. So while they can list everyone owning a particular item, they may not be able to find the duped/bugged/hacked ones without looking manually at all the current ones.
What they can't do,
* Alter the game code. And by that I mean adding new functions to the server or client. So even if we know that eg. Duey is flawed, they can't do anything other than disabling him because that the functions that Duey uses are the thing they can't change.
So instead of complaining all the time, keep in mind that there are certain factors they can't do anything about. They're all humans and they got a huge collection of games, Maplestory being the biggest most likely, and therefor a huge playerbase. Addressing all of them is hard, and they are hiring all the time so if you want to make a difference - why not apply for a job?
~ Axel.
Before ranting, allow me to be wrong if I do.
Current situation
First I'd like to address the current situation. There's nothing Nexon themselves can do at this point depending on how massive the network outage is. If it's local, they can hire in technicians to solve it (obviously to a certain point!).
But, if it's not connected to their servers but rather the connection between them and their ISP they're sitting ducks. A solid example would be if some underground-worker manages to cut their network line. Alas, they'll have to wait for the appropriate company to handle it (Most likely the ISP, internet server provider).
Hacking situation
Keep in mind that, even though Nexon Co. Ltd. is a video game developer - it resides in South Korea. The NA version is most likely handled by Nexon as a publisher, not developer. So there's some things they can do, and some things they can't. And this is the part that's most important - they cannot alter game code. They're stuck with what they have.
What they can do,
* Alter information (monsters, quests, items). Most likely was the Halloween event going on right now created at Nexon America.
* Alter data (userdata, access levels (banned, GMs and so fourth)).
Which brings me to the item duping. They can most likely search for items using their IDs and see what everyone has. But depending on the database they're using they might not be able to add specific conditions to search, such as, item stats. So while they can list everyone owning a particular item, they may not be able to find the duped/bugged/hacked ones without looking manually at all the current ones.
What they can't do,
* Alter the game code. And by that I mean adding new functions to the server or client. So even if we know that eg. Duey is flawed, they can't do anything other than disabling him because that the functions that Duey uses are the thing they can't change.
So instead of complaining all the time, keep in mind that there are certain factors they can't do anything about. They're all humans and they got a huge collection of games, Maplestory being the biggest most likely, and therefor a huge playerbase. Addressing all of them is hard, and they are hiring all the time so if you want to make a difference - why not apply for a job?
~ Axel.