Deleted Characters Being Reviewed

And while yes, NexonNA did mess up very very badly in trying to resolve the situation, but you have to remember who started the situation in the first place: hackers. They are the ones to blame for causing the mess, while NexonNA is only to blame... for making things worse. xd

Except that the hackers, in this instance, didn't create a mess.
The exploit they were using ultimately had zero ramifications on the rest of the game.

In every other case, Nexon is still to blame.
There will always be hackers in every game to ever come into existence.
The amount of damage that the hackers can do is totally relative 1) the games code and 2) the publisher's response team.