2010-07-15, 01:45 AM
★★★★★ Wrote:Okay to clear up what you said please check theseAnswers to your questions are in bold.
Does the Computer start
- Yes, however it loads abnormally slow.
Does the Computer boot normally
- Minus the speed, yes.
Can the Computer Access the Internet
- Yes.
Can you do a System Restore
- Nope. I click on it and nothing pops up. When I try it again it tells me the process is already running.
If you cannot install programs, i suggest you try using portable programs that do not require installation
(like...go to your computer and download a portable version of some virus detection and removal programs, "Install" them and put them onto a flash drive)
[SIZE="1"]By install i mean unzip, they just call it install[/SIZE]
I have not used these programs but i trust the website and their programs they list
http://portableapps.com/apps/utilities/s...r_portable "advanced spyware detection and removal tool"
http://portableapps.com/apps/utilities/clamwin_portable "antivirus to go"
I'll give the virus protections a go tomorrow if he doesn't just take the computer in. I did load the computer in Safe Mode with no difficulties. However, when I restarted it did nothing to help fix the current problem(s). Any other suggestions?

