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Is Nexon following through with their Open Letter?

Poll: Has Nexon improved since they published their Open Letter?
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5 Stars - Yes! They've really, really stepped up their game.
3.87%
 7 3.87%
4 Stars - Definitely improved, but Nexon still isn't great.
33.15%
 60 33.15%
3 Stars - Meh... they're okay. They've done some good things, some bad.
34.25%
 62 34.25%
2 Stars - Not really. it's still the same ol' Nexon.
18.23%
 33 18.23%
1 Star - Nexon sucks and has gotten even worse.
10.50%
 19 10.50%
Total 181 vote(s) 100%
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Is Nexon following through with their Open Letter?
2147483647
Won't Be Coming Back
Posts: 1,822
Threads: 200
Joined: 2009-10
#51
2009-11-03, 08:09 AM
Plasmablaster Wrote:Customer Service - Ticketing system is still the same, server being overloaded is still the same, auto-responses are still there... Nope, nothing has improved.
More like Nexon purposely broke its ticketing system. Nexon's ticketing system reminds me of certain websites which purposely redirects people to ad sites 4/5ths of the time and only leads to the mentioned site 1/5th of the time. Those things are programmed that way. What's to say Nexon's ticketing system isn't?

I highly doubt Nexon's servers are overloaded 24/7, especially at 3am in the morning.
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Is Nexon following through with their Open Letter? - by 2147483647 - 2009-11-03, 08:09 AM

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