2009-10-31, 09:45 PM
1.
They still didn't open Tespia as they promised, and that's enough for me to give them such a bad rating.
I have many other reasons to do so, like their lack of creativity for the exclusive content (quests and such), etc.
The Customer Service improved a little, but it still sucks.
No communication between the company and the users. People can't have their questions answered after NxProse and NxJoeW quitted NEXON's staff. We can't get to know anything like "is Tespia REALLY going to be opened anytime soon?", and when we ask a GM in-game (e.g.: some people who asked it to GMs after winning that answer-to-a-question-and-win event) they just say "I can't say anything about that" or "Patience". More like, "I don't know", isn't it, NEXON GMs?
They still didn't open Tespia as they promised, and that's enough for me to give them such a bad rating.
I have many other reasons to do so, like their lack of creativity for the exclusive content (quests and such), etc.
The Customer Service improved a little, but it still sucks.
No communication between the company and the users. People can't have their questions answered after NxProse and NxJoeW quitted NEXON's staff. We can't get to know anything like "is Tespia REALLY going to be opened anytime soon?", and when we ask a GM in-game (e.g.: some people who asked it to GMs after winning that answer-to-a-question-and-win event) they just say "I can't say anything about that" or "Patience". More like, "I don't know", isn't it, NEXON GMs?