Jeez, that welcome back gift.

Yeah, it's a giftbox icon on the left.

Yeah, didn't qualify.
Probably because I got caught up in that permaban fiasco a while back when I was training on my pally.

Sucks, because I was excited to play, if only for a bit. Ah well.

Escalated it to customer support, they weren't able to assist me, or willing to tell me what made me ineligible. But on the bright side, the guy I talked to was incredibly friendly and professional, probably because I wasn't being a plantain.