2014-01-24, 03:37 PM
Voracious Vegan Wrote:Would an attachment of the screenshot above along with reference work? I didn't forward the actual log to myself. At any rate, I'll submit a ticket. How exactly do I coerce "immediate action"?
It might. The only thing you can do is try.
You might not be able to get immediate action, but I also wouldn't wait for a mysterious patch that may never come or may come in 6 months. At least if you submit a ticket you have a record of a request on file. I doubt any information was really recorded after this chat because they just said, "We'll get it fixed soon." It was probably just dumped into a log of chats and no active request was made for your problem.