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Nexon's costumer service and community relationship.
#24
i123theDemon Wrote:U guys who have no sympathy probably haven't felt how it feels to spend hundreds of bucks on 1 equip just to make it 8 stars ish.

Even though Nexon said it only affect 2-3% population, I would say these 2-3% are the ones contributing to 20-30% of the income.
Altho those 2-3% may buy NX from the other 97% of the players, but basically these NX selling is only made possible due to these 2-3%.

Now now, let's not start making assumptions. Regardless of what you think about those of us who are unsympathetic or whether or not exploiters provide 1/3 of Nexon's income, they knowingly abused a glitch and got what they deserved. They should feel fortunate that it did not turn out worse for them.

i123theDemon Wrote:At the very minimum, I think a replacement of clean tyrant + 5ee + 1 unique pot (if the tyrant is unique or better prior to dupe) should be good. Let the guardian scroll/superior wards be a kind of "fine" to them.

At the very minimum, I think they should lose the item. It is ridiculous that in the past Nexon has merely given a small slap on the wrist and a clean item after someone abused an obvious exploit. It is an asinine policy to not take a more penalizing action and delete the item because it only encourages players to continue to abuse future exploits.
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Nexon's costumer service and community relationship. - by CrazyForDex - 2014-01-21, 03:16 AM

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