+- Southperry.net (https://www.southperry.net)
+-- Forum: Main (https://www.southperry.net/forumdisplay.php?fid=11)
+--- Forum: Nexon Announcements (https://www.southperry.net/forumdisplay.php?fid=20)
+--- Thread: [Resolved] Known Issue: Erroneous Auto-Banning (/showthread.php?tid=54170)
[Resolved] Known Issue: Erroneous Auto-Banning - Notify - 2012-05-17
http://maplestory.nexon.net/News/News.aspx?boardNo=103&contentNo=00DxK
Nexon Wrote: Tweet
Share
We have become aware of an issue where players have been wrongfully auto-banned for hacking following our May 16 maintenance. We addressed it with our developers earlier today, and have applied a fix to our service.
In addition to unbanning all accounts which were affected, we will also be applying 3,000 Maple Points to each account. We would like to apologize for any inconvenience and distress this system error may have caused.
Thank you very much for actively reporting the issue through the forums and the tickets, and we appreciate your support.
[Resolved] Known Issue: Erroneous Auto-Banning - xJunkun - 2012-05-17
3k maple points now they can't name change world xfer.
Oh nexon you
[Resolved] Known Issue: Erroneous Auto-Banning - ChronosXIII - 2012-05-18
Ahahaha.
3,000 Maple Points, but with it comes a ban record on your history? (If they didn't remove it, which it sounds like they didn't from this message).
[Resolved] Known Issue: Erroneous Auto-Banning - Mazz - 2012-05-18
Lol, didn't get the Maple points and I was falsely banned too. Still unable to buy a name change or world transfer. F'ucking ridiculous.
[Resolved] Known Issue: Erroneous Auto-Banning - MissingLink - 2012-05-18
There have been false autobans going on for a couple years. I've been one-day banned at least 8 times that I recall.
It's nice that Nexon finally admits that their system can make mistakes and that not all the players who claim to have been unfairly banned are lying, but I bet not much will change.
Players banned before or after this recent surge in bans will still have to wait out their bans with either no reply to their ticket or else get the usual automatic refusal to unban response.
Edit: Make that 9 times. Didn't even get the popup this time. Just lag and disconnect, then when go to relog I get the ban message. I'm beginning to think many of the disconnects I get are actually hack-warning disconnects with the popup message not working.
[Resolved] Known Issue: Erroneous Auto-Banning - bast963 - 2012-05-20
Mazz Wrote:Lol, didn't get the Maple points and I was falsely banned too. Still unable to buy a name change or world transfer. F'ucking ridiculous.
Why do you need a name change and server transfer after having your ban lifted?
How is it that you are unable to buy those?
[Resolved] Known Issue: Erroneous Auto-Banning - CarrionCrow - 2012-05-20
bast963 Wrote:Why do you need a name change and server transfer after having your ban lifted?
How is it that you are unable to buy those?
Once banned, even falsely, and you loose the right to buy those items.